DETAIL
Walk-in TMD Officer Services (Customer Service)TMD Lippo Village consistently brings innovative online services to you, eliminating the need to wait in line at TMD Customer Service.
Should you require a face-to-face meeting with a TMD officer, minimize your service time by booking an appointment in advance. Choose your date and time of arrival and provide the necessary service details at: bit.ly/TMDLV-Reservasi
Here are the services available through reserving an walk-in meeting:
- Land and Building Tax (PBB) Collection
- Smartcard Access Card Collection
- Ownership Data Changes
- Domicile Certificate Requests
- Domicile Certificate Collection
- Auto Debit Bill Cancellations
- Auto Debit Bill Registrations
Steps for Walk-in Reservation:
- Book slots from Monday to Friday, 08:00-16:00.
- Walk-in meetings occur Monday to Friday, 08:00-12:00.
- Choose your preferred day/date and arrival time.
- Arrive on time based on the schedule you selected.
- Reservations made outside operating hours will be processed the next weekday.
- A reservation confirmation will be automatically sent to your email.
- To alter your appointment, make a new reservation for the desired day/date and time.
Terms & Conditions:
- No IPKL outstanding payment .
- TMD reserves the right to reschedule or reject reservations if you arrive outside your booked slot.
Weekend services and national holidays are offered online or via the TMD Call Center.
The following are other TMD services that you can get online:
- Request/permit: submit an online request on your smartphone at msha.ke/lippovillage
- Request/Complaint Information: Call Center (021) 55 777 55, Monday - Sunday: 8 AM to 5.30 PM
- Online Information/Complaints: Live chat at www.lippovillage.com, Monday - Sunday: 8 AM to 5 PM
- Others: email TMD@lippokarawaci.co.id, Monday - Friday: 8 AM to 5.30 PM
- IPKL payment can be made online via: https://www.lippokarawaci.co.id/OnlinePayment/ - for other payment methods, see: bit.ly/TMDLV-howtopay