TMD is continually providing additional for our customers in making their IPKL and water bill payments.

You may pay the bills using the options below:
1. Online payment through website, and login to resident login using resident client code.

Your IPKL contribution to keeping this city clean, green and orderly also increases the value of your property asset in Lippo Village.  Please pay your bills on time.

• Fill in the application form for new building and building permit (IMB) for new building. Pick up application form at the Customer Service or go to website : www.lippovillage.com -> member area -> e-form
• Submit the completed and signed application form and attach required documents : Identity Card (KTP)/ Driving License (SIM) of the owner of the building, a copy of the Building Sale and Purchase Agreement (Perjanjian Pengikatan Jual Beli/ PPJB)/ addendum, proof of IPKL payment, cadaster and design plan.
• Application will be processed within 14 working days.
• Approval for new build application will be issued by TMD Building Control.
• Pay refundable security deposit, fees for project board and IMB and any other related charges that may be applied.
• Submit the proof of payment for all related fees to customer.
• Project board will be issued and collected from customer service.
• Construction of new building shall make arrangement building permit (IMB).
• Design plan can be consulted by BCD.
• Every design changes has to get an approval from BCD.
• New building permits and project board be valid for 6 months and can be extended. Project board only can be take on Friday by bring transfer evidence of project board.
• Project area should be given a corrugated iron fence painted green (type Glotex 499).
• Project works are not allowed to stay in the project area.
• Working days : Monday - Friday, not allow work on Sunday and public holiday.
• Working hour : 8AM to 5PM
• Hour delivery material : 8AM to 3PM
• Heavy vehicles must apply for a work permit no later three days before entering the area.
• Violation of the permits and building codes that apply will be penalize in accordance with applicable regulation.

To support our business owners, TMD has a wide range of promotional media that can be used, namely :

What’s On in Lippo Village (banners)
Rows of neat banners can be seen at several locations in the main street of Lippo Village. Each of these banners can inform variety of products and activities in Lippo Village and its surrounding areas. Banner size can be tailored to the needs of the business owners, in accordance with existing standards. TMD officers will help to put the banners up.

Vertical Banners (umbul-umbul)
The vertical banners are located in more than a hundred spots in Lippo Villages Central Business District (CBD). Attractive designs and bright colors can ensure the banner is read and remembered by customers.

Digital Media: Email blast/ Website/ Instagram
Promo via email blast is very simple and can reach many targets in one time.  

Take advantage of the variety of promotional media in Lippo Village to promote your business and your company’s activities. It is so easy and economical and these promotional media are very attractive. For further information, please contact the TMD officers at (021) 5579 0190/ 91 ext. 431 or 900 or via email Development@lippokarawaci.co.id

If you want to connect to our water supply, please ask our Call Center at (021) 55 777 557 to ask Customer Service to send the form. As soon as they advise TMD officers that all formalities have been completed, we will install your meter within 3 business days.

Water bills must be paid within 10 business days of the bill date of issue. One warning letter will be sent to your mailing address by courier delivery.

It is important that you advise TMD of any change in your mailing address. TMD will not be liable for non-delivery on this account.

Failure to heed the warning letter within 5 business days of sending will mean that the water supply will be disconnected without further notice.

Late payment will be surcharged monthly at the rate 2% month, calculated from the pay-by date.

We will reconnect the water supply after the overdue bill is paid in full which will then include the disconnection and re-connection charges.