FINANCE & ACCOUNTING

Paying your bills
IPKL and water bills are sent every 15th and payment will be due on the 30th of each month. Any delay in payment will result in a 2% late payment fee to be paid on the next bill.

The IPKL and water billing system in Lippo Village use a full payment method, where the bill must be paid all at once, and not partially. 

Thank you to those who have completed the payment, and may we remind all others to kindly complete your payment on or before the 30th (Before the closing of bank operational hours) to avoid any late transactions due to your bank’s cut-off. 


TMD is continually providing additional for our customers in making their IPKL and water bill payments.

You may pay the bills using the options below:
1. Online payment through website, and login to resident login using resident client code.
2. Nobu Virtual Account
3. BCA Virtual Account
4. ATM Nobu
5. OVO
6. QRIS
Your IPKL contribution to keeping this city clean, green and orderly also increases the value of your property asset in Lippo Village.  Please pay your bills on time.

  • Do not make any payments to any personal accounts, if so, TMD can not be held responsible in case of any problem occurs.  Make sure to make your payments to the official TMD account number for IPKL and water payment.
  • Payments made through different bank take time to process, usually 2 working days or more.  We recommend that you make the payment before the 30th of each month, to avoid late payment. Adjustments of any charges will be made on the next bill.
  • Delays in paying your bill payments may result in cessation of services provided by TMD.

BUILDING CONTROL

New Building
  • Fill in the application form for new building and building permit (IMB) for new building. Pick up application form at the Customer Service or go to website : www.lippovillage.com -> member area -> e-form
  • Submit the completed and signed application form and attach required documents : Identity Card (KTP)/ Driving License (SIM) of the owner of the building, a copy of the Building Sale and Purchase Agreement (Perjanjian Pengikatan Jual Beli/ PPJB)/ addendum, proof of IPKL payment, cadaster and design plan.
  • Application will be processed within 14 working days.
  • Approval for new build application will be issued by TMD Building Control.
  • Pay refundable security deposit, fees for project board and IMB and any other related charges that may be applied.
  • Submit the proof of payment for all related fees to customer.
  • Project board will be issued and collected from customer service.
  • Construction of new building shall make arrangement building permit (IMB).
  • Design plan can be consulted by BCD.
  • Every design changes has to get an approval from BCD.
  • New building permits and project board be valid for 6 months and can be extended. Project board only can be take on Friday by bring transfer evidence of project board.
  • Project area should be given a corrugated iron fence painted green (type Glotex 499).
  • Project works are not allowed to stay in the project area.
  • Working days : Monday - Friday, not allow work on Sunday and public holiday.
  • Working hour : 8AM to 5PM
  • Hour delivery material : 8AM to 3PM
  • Heavy vehicles must apply for a work permit no later three days before entering the area.
  • Violation of the permits and building codes that apply will be penalize in accordance with applicable regulation.
  • Fill in the application form for new building and building permit (IMB) for new building. Pick up application form at the Customer Service or go to website : www.lippovillage.com -> member area -> e-form
  • Submit the completed and signed application form and attach required documents : Identity Card (KTP)/ Driving License (SIM) of the owner of the building, a copy of the Building Sale and Purchase Agreement (Perjanjian Pengikatan Jual Beli/ PPJB)/ addendum, proof of IPKL payment, cadaster and design plan.
  • Application will be processed within 14 working days.
  • Approval for new build application will be issued by TMD Building Control.
  • Pay refundable security deposit, fees for project board and IMB and any other related charges that may be applied.
  • Submit the proof of payment for all related fees to customer.
  • Project board will be issued and collected from customer service.
  • Construction of new building shall make arrangement building permit (IMB).
  • Design plan can be consulted by BCD.
  • Every design changes has to get an approval from BCD.
  • New building permits and project board be valid for 6 months and can be extended. Project board only can be take on Friday by bring transfer evidence of project board.
  • Project area should be given a corrugated iron fence painted green (type Glotex 499).
  • Project works are not allowed to stay in the project area.
  • Working days : Monday - Friday, not allow work on Sunday and public holiday.
  • Working hour : 8AM to 5PM
  • Hour delivery material : 8AM to 3PM
  • Heavy vehicles must apply for a work permit no later three days before entering the area.
  • Violation of the permits and building codes that apply will be penalize in accordance with applicable regulation.

COMMUNITY DEVELOPMENT

Move In or Move Out
For those who have just moved in, it is necessary to inform TMD by fill in the form. Updated and accurate data allow TMD as the town manager to contact you if there is any information that must be delivered, either by email, sms or flyer.

The resident who wants to move out from Lippo Village needs to inform TMD too, so TMD can update the data.
  • Please come to TMD Customer Service and fill in the application form.
  • If you cannot come personally you may ask someone to represent you or contact Call Center at (021) 55 777 557 to ask Customer Service to send you the move in or move out form through a fax or email.
  • You can fill it in and send it back by fax to (021) 553 3220 together with copy of Identity Card (KTP)/ a copy of the Building Sale and Purchase Agreement (Perjanjian Pengikatan Jual Beli/ PPJB)/ addendum and rental agreement.
  • You can also send the form and other documents online by sending an email to TMD@lippokarawaci.co.id .
To support our business owners, TMD has a wide range of promotional media that can be used, namely :

What’s On in Lippo Village (banners)
Rows of neat banners can be seen at several locations in the main street of Lippo Village. Each of these banners can inform variety of products and activities in Lippo Village and its surrounding areas. Banner size can be tailored to the needs of the business owners, in accordance with existing standards. TMD officers will help to put the banners up.

Vertical Banners (umbul-umbul)
The vertical banners are located in more than a hundred spots in Lippo Villages Central Business District (CBD). Attractive designs and bright colors can ensure the banner is read and remembered by customers.

Digital Media: Email blast/ Website/ Instagram
Promo via email blast is very simple and can reach many targets in one time.  

Take advantage of the variety of promotional media in Lippo Village to promote your business and your company’s activities. It is so easy and economical and these promotional media are very attractive. For further information, please contact the TMD officers at (021) 5579 0190/ 91 ext. 431 or 900 or via email Development@lippokarawaci.co.id

Digital Out of Home Advertising
There are 3 locations for our Digital Out of Home which is located at the Central Business District of Lippo Village: Roundabout Menara Matahari, Millennium Village, Boulevard Diponegoro.  Best locations for your promotional media placement.  For further information and reservation you can call 081283595453.  
Residential Area

You may choose the following options:
1) Simply fill in the online form from the link: http://bit.ly/eventregistlv
2) Download from our e-Form: http://www.lippovillage.com/TownManagement/Form, send the completed form by email to TMD@lippokarawaci.co.id
3) Forms are also available at: TMD Customer Service, 2121 Bulevar Gajah Mada #00-01, Lippo Cyber Park, Lippo Village North. Monday to Friday: 8.30 AM to 5.30 PM, Saturday: 9 AM to 3 PM and Sunday: 9 AM to 1 PM.


Commercial Area

Just like in the residential areas, owners or business managers responsible for the commercial entity must inform and coordinate with TMD on the event they plan to hold within their commercial premises.  Check the details in this link: http://www.lippovillage.com/TownManagement/NewsLetterDetail/573

WATER & SANITATION

How you can pay your water bill?
You will receive your water and sewerage bill on or about the 15th of each month, along with your IPKL bill. You water bill is calculated from your water meter reading. Your water meter is read monthly between the 1st to end of every month. Please support the water readers by making the meters easily accessible.

The payment options that our customers can choose are:
1. Online payment through website, and login to resident login using resident client code.
2. Nobu Virtual Account
3. BCA Virtual Account
4. ATM Nobu
5. OVO
6. QRIS
If you want to connect to our water supply, please ask our Call Center at (021) 55 777 557 to ask Customer Service to send the form. As soon as they advise TMD officers that all formalities have been completed, we will install your meter within 3 business days.
Water bills must be paid within 10 business days of the bill date of issue. One warning letter will be sent to your mailing address by courier delivery.

It is important that you advise TMD of any change in your mailing address. TMD will not be liable for non-delivery on this account.

Failure to heed the warning letter within 5 business days of sending will mean that the water supply will be disconnected without further notice.

Late payment will be surcharged monthly at the rate 2% month, calculated from the pay-by date.
We will reconnect the water supply after the overdue bill is paid in full which will then include the disconnection and re-connection charges.  

Further info for re-connection charges please contact our Call Center at (021) 55 777 557 or email TMD@lippokarawaci.co.id


Size

Connection

Disconnection

Reconnection

Ø ½”

Rp 750.000

Rp 50.000

Rp 350.000

Ø ¾”

Rp 1.000.000

Rp 50.000

Rp 500.000

>Ø ¾”

ditentukan oleh TMD

ditentukan oleh TMD

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